Terms and Conditions

1. Introduction

Welcome to BelowSRP.com, henceforth referred to as “we,” “us,” or “our.” By choosing to utilize and access this website, you are expressing your consent and commitment to abide by the following terms and conditions. We kindly request that you invest the time to meticulously peruse these terms before engaging with our array of services and offerings.

2. Acceptance of Terms

Upon your entry to and utilization of our website, it is understood that you willingly and voluntarily enter into a legally binding agreement, thereby expressing your unequivocal consent and full acceptance of the stipulations outlined in these terms and conditions. Should there be any reservations or disagreements with any aspect of these terms, we respectfully request that you abstain from accessing or availing yourself of our services.

3. Refund Policy

We are pleased to extend to you a refund policy that spans a duration of seven (7) days from the date of product receipt. It is imperative to note that refunds shall exclusively be considered and processed in the event that the purchased items are found to possess factory defects or imperfections. To initiate a refund request, we kindly request that you communicate with us via email at hellobelowsrp@gmail.com or reach us by phone at (+63) 917-631-8109, ensuring that this request is made within the aforementioned seven (7) day timeframe following the receipt of the product.

4. Return Policy

Our commitment to customer satisfaction is underlined by our meticulously structured return policy, which spans a generous period of seven (7) days, commencing from the moment of product delivery. It is essential to underscore that returns shall be entertained solely for items that adhere to our predefined return conditions, ensuring a seamless and satisfactory experience for our esteemed clientele.

To facilitate a return, we kindly request that you initiate contact with our dedicated team. You may reach out to us via electronic correspondence at hellobelowsrp@gmail.com or engage with us telephonically at (+63) 917-631-8109. We kindly ask that this contact be initiated within the seven (7) day timeframe that follows the successful receipt of the product, in accordance with the guidelines established within our terms and conditions.

5. Shipping Policy

The importance of efficient and transparent shipping, we employ a selection of trusted carriers, namely Lalamove, LBC, and J&T, for the conveyance of your valued orders. It is crucial to recognize that the specific charges associated with shipping and the corresponding delivery timelines may exhibit variance, contingent upon the chosen carrier and the geographic location of your delivery address.

To ensure utmost convenience and clarity, we pledge to furnish you with comprehensive tracking information as soon as your order embarks on its journey to your destination. This service is intended to empower you with real-time insights into the status and progress of your shipment, thereby enhancing your overall shopping experience. Your satisfaction and confidence in our shipping processes are of paramount importance to us.”

6. Payment Method

We have chosen Paynamics as our trusted payment gateway. Through Paynamics, we offer a spectrum of payment options, including E-wallets, Online Banking Payments, Visa, Credit Cards, and more, designed to accommodate your diverse preferences and facilitate your transactions efficiently.

It is imperative to underscore that the security of your payment information is of paramount importance to us. To safeguard your financial data, we employ state-of-the-art encryption technology, ensuring that all payment-related information remains confidential and impervious to unauthorized access.

Furthermore, we want to reassure you that we do not retain or store any of your payment information within our systems. This approach is deliberately taken to provide you with an additional layer of security and peace of mind as you engage in transactions on our platform. Your trust and confidence in our payment processes are highly valued, and we remain committed to upholding the highest standards of security and transparency.

7. Privacy

Your interaction with our website is encompassed by a set of comprehensive guidelines that are further elucidated in our dedicated Privacy Policy, which can be readily accessed via the following link: Privacy Policy. By choosing to engage with our website, it is essential to understand that you are not only availing yourself of our services but also demonstrating your informed consent and explicit agreement to be legally bound by the conditions, principles, and regulations stipulated within our Privacy Policy.

8. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of our website after any changes indicates your acceptance of the updated terms.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

• Primary Email Address: hellobelowsrp@gmail.com
• Contact Number: (+63) 917-631-8109
• Business Address: 500 A Altura Street Sampaloc Manila