Shipping & Delivery

At BelowSRP, we strive to provide you with a seamless and enjoyable shopping experience. Part of this commitment involves ensuring the smooth delivery of your purchases. Please take a moment to familiarize yourself with our Shipping Policy:

Order Processing

Upon placing an order with BelowSRP.com, we want to ensure that your products reach you in the best possible condition and in a timely manner. Therefore, once an order is placed, our dedicated team swings into action to process it promptly. Please allow us up to 1-2 business days to prepare your order for shipping. This period is essential for quality checks, packaging, and preparing your items for their journey to your doorstep.

Shipping Carriers

Your order’s journey is in trusted hands. We collaborate with some of the most reputable carriers in the business, including:

• Lalamove
• LBC
• J&T

These carriers have been selected based on their excellent track record in ensuring the safe and timely delivery of your purchases. You can trust that your items will be handled with care.

Shipping Fees

Shipping fees can vary based on several factors, including your location and the chosen shipping method. The exact shipping costs will be calculated and displayed during the checkout process. We’re committed to offering transparency in our pricing, so you’ll always know the shipping costs before finalizing your order.

Delivery Times

Delivery times are an essential aspect of your shopping experience. These times may vary based on the carrier handling your delivery and your location. Typically, you can expect your order to arrive within 1 to 3 business days from the date of shipment. Our goal is to ensure your products reach you as swiftly as possible without compromising on the quality of service.

Tracking Information

To enhance your shopping experience and provide peace of mind, we offer comprehensive tracking information for your orders. Once your order is shipped, you will receive an email or SMS notification containing your tracking details. This allows you to monitor the status and location of your shipment in real-time. It’s just one of the ways we strive to keep you informed and in control of your order.

You can also check the status of your order/s here.
https://belowsrp.com/order-tracking

Refund Policy

At BelowSRP.com, we stand by the quality of the products we offer. However, we understand that there may be instances where a refund is necessary. Therefore, we provide a 7-day refund policy. It’s important to note that we will only consider refunds for items with factory defects. In the unfortunate event that you receive a product with such a defect, please don’t hesitate to contact us. You can reach us through email at hellobelowsrp@gmail.com or by calling us at (+63) 917-631-8109. Our team will guide you through the process of initiating a refund.